Pham Thi Bich Ngoc holds a Master's degree in Human Resource Management from France and is currently pursuing a Master's degree in Psychology. At ELI, she is a member of the Happy Schools Coordination Team and a trainer for Happy Schools programs. Guided by her core values of self-awareness, family, integrity, and compassion, she is passionate about personal transformation and supporting others in discovering their potential and cultivating meaningful, lasting change. Working at ELI has given her the opportunity to explore new perspectives on self-discovery while contributing to transformative learning experiences for individuals and communities.